Record of Communication Activities of among ZIITEK companies in different area

The core of TIM and Team is the conductivity

The core of thermal conductive materials lies in efficiently transferring energy, eliminating barriers, and achieving synchronous resonance between systems. And an excellent team, is its essence not the same?
In early 2026, as the dawn of the new year spread across the Asia-Pacific region, the elite members of the sales teams of Ziitek Technology's two sides embarked on a business exchange trip between the two sides. This was not an ordinary meeting or training session; it was an immersive work exchange journey that followed the company's industrial chain, delved into the production heartland, and extended to the market frontiers. Departing from Taipei, passing through Shanghai, visiting Kunshan, arriving at the headquarters in Dongguan, and finally reaching Hong Kong, the journey spanned across the three regions of the two sides. The sole purpose was to enhance the operational efficiency and competitiveness of the entire group.

First station: Taipei departure, consensus and expectation
On December 31st, colleagues of Ziitek Taiwan Province Sales Department, as the first stop of this exchange trip, held a brief departure meeting in the Taipei office. Here, it is an important fulcrum for Ziitek to deploy globally and serve the Asia-Pacific market.
In the meeting room, the team leader of Taiwan Province first shared the customer service experience and market insight in cutting-edge industries such as semiconductors and consumer electronics. "The customers we are facing have new requirements for the reliability, stability and extreme thinness of heat-conducting materials every month." A senior sales manager pointed to the sample on the case wall and said. This kind of pressure and challenge from the forefront of the market has quickly become the focus of common concern of colleagues on both sides of the strait.

This internal discussion before departure laid the core of this exchange, exchanging problems and learning from each other. Everyone boarded the flight to Shanghai with curiosity about the production base on the other side, exploration of the marketing strategy of the brothers' team and expectation of solutions to common problems. The plane crossing the clouds seems to indicate that this communication will break through the "cloud barrier" of daily communication and realize a more landing connection.

Second station: Shanghai / Kunshan • Delving into the "Heart of the Production Line"

The first stop was a site visit, directly reaching the core of Ziitek's East China operation - the Kunshan production base. For many sales colleagues who have been constantly working on the front line of the market, the production line is both familiar and unfamiliar. Familiar is the parameter of each final product, while unfamiliar is every detail from raw material to finished product of a high-performance heat-conducting gasket or heat-conducting gel.

On-site Management: The Foundation of Efficiency and Quality

Under the guidance of Manager Alex from the Kunshan factory, colleagues put on clean suits and entered the workshop. The highly automated ingredient dispensing system, the temperature-controlled and humidity-controlled curing workshop, the precise and rigorous die-cutting and inspection stations... Every step was carried out in an orderly manner. The sales colleagues from Taiwan couldn't help but express their amazement: "In the past, when we explained to customers 'why the batch stability of our products is so high', it was more based on data and trust. Today, I have witnessed the entire chain quality control system from raw material entry to finished product exit. Especially the 'lean production' board management and 6S on-site execution are so thorough. I have more confidence when introducing it in the future, and I can even tell more vivid manufacturing stories."

Technical Dialogue: From "Selling Products" to "Understanding Processes" After the visit, a small-scale technical seminar was immediately held in the meeting room of the production base. Sales leaders from both sides and the technical and quality control managers of the Kunshan factory sat together. The discussion began with specific customer application problems: the reliability issue of the thermal interface material in a certain new energy vehicle battery pack under extreme vibration; the heat dissipation pressure caused by shape tolerance in a certain high-end graphics card GPU... The technical experts from the production end analyzed from aspects such as material formulation, process window, and testing methods; the sales end provided feedback on the boundary conditions of different application scenarios and the actual pain points of customers. This exchange made the sales colleagues deeply understand that the true sales power stems from a deep understanding of manufacturing and technology. Only by understanding all the details of the production line can one convey to customers values beyond the product itself, related to reliability and supply chain security.

At the headquarters research and development center, colleagues witnessed more cutting-edge research on material exploration and application. From the laboratory preparation of nanocomposite materials to the aging reliability testing platform that lasts for tens of thousands of hours, the sales colleagues understood the determination of Ziitek to "focus on one thing for 20 years". "It turns out that every time we launch a mature product, behind it are so many 'alternative' materials that have undergone thousands of times of screening and failure in the laboratory."

Discussing the Future: Jointly Initiating the 2026 Sales Plan

Based on the previous days' visits, studies and in-depth discussions, a more competitive sales plan for 2026 has been formulated.
1. Product collaborative promotion: For the high-growth areas that both teams are concerned about (such as AI servers and smart products), determine the jointly promoted product series and technical solution packages.

2. Customer resource sharing and linkage service mechanism: For strategic customers operating across regions, establish a linkage service model of "main connection + regional support" to ensure seamless information flow and unified service standards.

3. Joint construction of knowledge and information platform: Build a shared sales case library and a dynamic page for technical questions, allowing the outcomes of this exchange to continuously accumulate, iterate, and become digital assets for the team's common growth.

4. Joint training plan: Agree to hold an online joint technical or sales training once every quarter, with the main speakers alternating between the two regions, making "on-the-job learning" a regular practice.

Fourth station: Hong Kong, From an Asia-Pacific Hub to the World
The final stop of the trip was chosen to be Hong Kong. This international metropolis serves as an important window for Ziitek to observe the global market. During the brief summary meeting held here, everyone looked at the brilliant lights of Victoria Harbour and reviewed the compact and fulfilling journey of this week.

The team from Taiwan concluded: "Throughout this journey, we went from hearing to seeing things for ourselves, and from colleagues to comrades-in-arms. Not only did I see the vastness and precision of the mainland production base, but I also felt the tenacity and resilience of the mainland sales colleagues." The head of the mainland team, General Manager Gan, responded: "The Taiwanese colleagues have given us a lot of inspiration in understanding the deep needs of customers in the high-end market and providing refined services. We are not two separate teams, but two sides of the same sales force for Ziitek." The international atmosphere of Hong Kong also led everyone's thoughts further. Both sides discussed how to leverage their respective advantages and collaborate to explore emerging and key markets such as Southeast Asia and Europe, so that Ziitek's "thermal conductive materials" can serve more top customers worldwide.